FAQ

 

 

PRODUCTS

WHAT DOES LIMITED PHOTO EDITION EXACTLY MEAN?

WITH LIMITED PHOTO EDITIONS, YOU GET A HAND SIGNED AND IN ITS NUMBER OF COPIES LIMITED PIECE OF ART BY AN INTERNATIONAL ARTIST. ALSO, WE WILL SEND YOU A CERTIFICATE OF AUTHENTICITY FOR THE PIECE WHICH GUARANTEES ITS ORIGINALITY.

I WANT MY PRINT FRAMED. WHAT TO DO?

JUST CONTACT OLIVER TO TALK ABOUT THE DETAILS (SEE BELOW).

 

ORDERING

WILL I RECEIVE AN ORDER CONFIRMATION?

YES, DIRECTLY AFTER YOU HAVE COMPLETED YOUR ONLINE ORDER, YOU WILL RECEIVE AN ORDER CONFIRMATION BY EMAIL.

CAN I CHANGE OR CANCEL MY ORDER?

YES, YOU CAN CHANGE OR CANCEL YOUR ORDER WITHIN 2 HOURS AFTER IT HAS BEEN PLACED. TO DO SO PLEASE CONTACT US IMMEDIATELY (SEE CONTACT INFORMATION). 

CAN I PICK MY ORDER UP AT GALLERY KERNWEINE IN STUTTGART?

NO, WE SEND ORDERS FROM OUR ONLINE SHOP DIRECTLY TO YOU AT HOME.

CAN I PAY WITH A VOUCHER IN THE ONLINE STORE?

NO, THE VOUCHERS CAN ONLY BE REDEEMED ON SITE IN THE GALLERY KERNWEINE IN STUTTGART.

 

SHIPPING 

HOW MUCH DOES SHIPPING COST? 

PLEASE CHECK OUT OUR SHIPPING INFORMATION IN THE FOOT LINES.

HOW LONG DOES IT TAKE UNTIL MY ORDER IS DELIVERED?

DELIVERY OF THE PHOTO EDITIONS TAKES ABOUT 14 WORKING DAYS. SHIPPING TIME MAY VARY DEPENDING ON SIZE, WEIGHT AND SHIPPING COMPANY. 

ALL OTHER PRODUCTS (BOOKS, MAGAZINES, SELECTED PRODUCTS) SHOULD REACH YOU WITHIN 2 TO 5 WORKING DAYS.

TO WHICH COUNTRIES CAN I HAVE MY GOODS DELIVERED?

EVERYWHERE ON PLANET EARTH.

 

GENERAL

HOW CAN I GET MORE ADIVCE? 

JUST GIVE US A CALL OR WRITE US AN EMAIL!

ALSO, YOU ARE ALWAYS WARMLY WELCOME TO COME BY OUR PHYSICAL SPACE IN STUTTGART (COTTASTR. 4-6, 70178 STUTTGART).

PHOTO EDITIONS

OLIVER

OK@GALERIE-KERNWEINE.COM 

PRODUCTS & BOOKS 

ANNA-LENA

AR@GALERIE-KERNWEINE.COM